Troubleshooting Teams
If you're experiencing issues that affect Microsoft Teams, clearing the cache on your device may help. After you clear the cache, restart Teams.
Clear the Teams client cache
Classic Teams
If Teams is still running, right-click the Teams icon on the taskbar, and then select Quit.
Open the Run dialog box by pressing the Windows logo key
+R.
In the Run dialog box, enter the following path, and then select OK:
ConsoleCopy
%appdata%\Microsoft\Teams
Delete all files and folders in the directory.
Restart Teams.
New Teams
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