Please use either the Goggle chrome or Firefox browser to connect to the meeting.
Allow browser to have access to camera and microphone. Avoid using ad-blockers
Connect your headset to your computer. Please avoid using the computer’s speakers: incoming and outgoing sound must be clearly separated to ensure optimal sound quality.
Make sure you click on the KUDO invitation link from your webmail and not through a VPN connection from your respective administration or organization.
Use a wired connection (highly recommended)
If wired connection is not available, use high-speed Wi-Fi instead.(Ideally 20 and 5 Mbps, for download and upload respectively. 5Ghz / 802.11ac is highly recommended)
Please make sure you have closed all applications on your machine, other than the browser used to connect to KUDO. Not only applications such as Skype still running in the background and blocking access to your computer’s microphone and webcam can be a problem. Even a page on one of your browsers left open for another video conference call with zoom, go-to, WebEx, MS Teams, .... can be a problem if you want to take the floor on KUDO as access to your computer’s microphone and webcam is still blocked by one of these pages. Even the KUDO test page of the first paragraph of this document and the previous point is blocking access to your webcam and should be closed before joining a KUDO session.
You can test how KUDO works ahead of a scheduled meeting by visiting https://live.kudoway.com/test
You can connect to the session half an hour before the meeting is starting in order to allow for testing and ensure that all requirements are met To do so, please follow the steps as indicated below :
Clicking on the meeting link. You will be redirected to a login page on the browser to join the virtual meeting. <IMAGE>
On the right, you need to enter the Name of your country organization and the official e-mail address used to receive your invitation letter in order to participate in the meeting.
Once both fields have been completed, you may click on the green “Join” button.
Click the “OK” button to acknowledge the pop-up message regarding head-sets. <IMAGE>
Below is the participant interface you should see once you have successfully logged in to the virtual meeting. <IMAGE>
In order to change the platform display language, click on the “Settings” icon, which can be found underneath the logo, on the right. Choose your preferred language from the dropdown menu and then click “OK”.
At the bottom you will see the audio and video settings:
On the left is a speaker icon to mute/unmute the sound from the platform.
The second is the “Audio Meter” showing the volume the platform is receiving from your microphone.
The middle icon is to activate and deactivate your microphone.
The second icon from the right is to activate and deactivate your webcam.
The icon on the right is to access your video and audio settings to select which device the platform will use as your Audio and Video source.
The column on the right has many features:
The “Messages” function
“Documents”. The secretariat may upload any relevant documents as required. If so, you will be notified and instructed to download them.
“Request List” is a visible list of participants
“Leave Session” to be used at the end of the virtual meeting to leave the platform.
“Request to speak” is the button to click on if you wish to appear on the “Request list” where the moderator can see who would like to take the floor
In the bottom left, the language selector gives you a choice of the audio channels/language you would like to listen to via your headset.
If you wish to speak/take the floor, please turn on your camera, then click on “Request to speak” button located in the bottom right of your screen and wait for the meeting chair/moderator to grant you the permission to speak or to “take the floor’’.
Once your request has been accepted, click on the microphone and video icons to enable them (once enabled, the icons will turn blue).
Please speak clearly and slowly. Note that if the audio quality of a speaker is insufficient, or if speakers read out written interventions too quickly, their interventions may go uninterpreted
If you are still on screen but are no longer speaking, please remember to mute your microphone.
When you are done speaking, please click the “Release Mic” button to deactivate your microphone and camera.